Answer Calls When Your Team Is Unavailable
Quick Answer
An AI voice receptionist answers your firm's calls in seconds, day or night, takes the caller's details, screens the matter type and books the consultation. Missed calls are the most expensive leak in most practices, and this closes it.
Optional AI call answering for South African law firms. It can take details and help with bookings after the agreed setup and testing.
A caller may reach your firm when your team is busy or away. We can set up an AI assistant to take agreed details, offer suitable next steps and pass enquiries to your team. Your proposal sets out what it handles and the costs.
Not sure where to start? Our free visibility audit can help you see where your firm stands — see the help we offer or what it costs.
We agree what your firm needs, set it up and test it before it goes live. Your proposal makes clear what is included and what costs extra. Your firm keeps legal decisions and conflict screening.
How We Help
Take Calls When Your Team Cannot
We agree when calls reach the assistant and how they are handed back to your team. No service can promise that every call will be answered.
Ask the Questions Your Firm Approves
The assistant can collect basic details using an approved script. Your firm checks conflicts and decides which matters to accept. It does not give legal advice.
Help with Appointments
Where included and connected, it can offer available consultation times. We test the calendar and routing before they go live.
Pass Enquiries to Your Team
We agree what information your team receives and how callers can reach a person. Urgent or unclear enquiries need a safe handover.
Clear Costs and Limits
This remains an optional service from R4,000/month. Your proposal identifies setup, call usage and other outside-provider costs. It is not all included from R10,000/month.
Frequently Asked Questions
Will callers know it is AI?
The assistant identifies itself as AI. It does not pretend to be a lawyer or make legal decisions.
Can we choose what it says?
Yes. Your firm approves the script, questions and handover steps. We set up and test the selected services before launch.
What if someone needs a person?
We agree a handover or message-taking process with your team. Connections and availability affect what can be offered.
Does the starting package include it?
No. AI call answering is an optional extra. The existing price starts at R4,000/month, with scope and any usage costs stated in your proposal.