Asking clients for reviews manually is awkward and inconsistent. Automated sequences sent at the right moment after matter completion get roughly 5x more reviews than ad hoc requests — and they do it without putting attorneys in uncomfortable conversations.
Done correctly, automation is fully LPC-compliant. The rules forbid incentivising reviews, not asking for them. A clear, polite, properly-timed invitation is exactly what the LPC permits.
What We Do
Post-Matter Review Sequence Setup
We build a sequence that triggers automatically when a matter is marked complete in your system — first message at the right interval, polite follow-up if needed, no spam.
Multi-Channel Delivery (SMS + Email)
Requests go via SMS and email, because response rates differ by client demographic. Family law clients respond differently than commercial clients — we tune the channel mix per practice area.
LPC-Compliant Request Copy
All copy is written inside LPC advertising rules. Honest invitation. No incentives. No coaching on what to say. No outcome-based language. Reviewable by your firm before going live.
Google Review Link Shortening
We use Google's official short-link generator so clients reach your review form in one tap — every extra click cuts response rate roughly in half.
Response Rate Tracking
We track open rate, click rate, and review submission rate per sequence and per channel — and tune the timing and copy each month based on actual performance.
Frequently Asked Questions
Is automated review requesting allowed under LPC rules?
Yes — provided the request is a neutral invitation, contains no incentive, doesn't coach the client on content, and doesn't promise or imply anything about the matter outcome. Every sequence we build is structured around those limits, and your firm reviews and approves the copy before it goes live.
Which platform should I prioritise for reviews?
Google. Always. Google reviews directly affect Google Maps rankings — no other platform comes close in terms of impact on visibility. Secondary platforms (Justicia, Lawyers SA, Facebook) are useful for trust and consistency but should never come before Google in priority.
Get Your Free Visibility Audit
We'll show you exactly where your firm ranks — and what to fix first.